How to Forward Documents to ELVIDA via Email – Step by Step

Introduction

In the digital world, many important documents, such as insurance policies, tax invoices, or cancellations, land directly in your inbox. With ELVIDA's email upload, you can easily and securely forward these documents to your personal ELVIDA address. They will automatically appear encrypted in your mailbox without you needing to be logged in. In this article, we will show you step by step how to activate and use the email upload.

What Happens Behind the Scenes?

When you forward an email to your ELVIDA address, the following happens:

• Sender and recipient address verification: ELVIDA ensures that the email comes from the correct address.
• Encrypted storage: The content is securely stored just like a normal upload.
• Document acquisition: Attachments (e.g., PDF files) are saved as individual documents, while the email text can be stored as a PDF.
• Analysis: The usual analysis starts, just like with any document you upload in the app.

Your personal ELVIDA address looks something like this: firstname.xxxxxx@inbox.elvida.app. This address is unique to you and can be changed at any time.

Step by Step: Activate Email Upload

1. Log In

Open app.elvida.app and log in.

2. Open Profile

Go to "Edit Profile".

3. Preferences

Switch to the "Preferences" tab.

4. Activate

In the "Email Upload" section, tap on Activate Email Upload.
ELVIDA will generate your personal address.

5. Copy Address

Tap on the copy icon and save the address, for example, in your contacts or as a forwarding target.

6. First Test Email

Send yourself a short test email from the email address you registered with ELVIDA to your new address – ideally with a PDF attachment.
On the profile page, you will see live as soon as the email arrives: Works – Your address receives documents.

7. Check Mailbox

In the dashboard under "Mailbox", the document will appear. For email uploads, you will see the note Via Email.

Done! From then on, simply forward an email in Gmail, Outlook, or Apple Mail – just to your ELVIDA address.

Tips for Everyday Life

From Which Address Can I Send?

By default, only from your account email. This way, no foreign email lands in your mailbox.
If you need a second address (e.g., your business email), add it under "Authorized Senders".

“Allow All Senders”

Only enable this if you consciously want to accept emails from any senders. For most, the allowlist is safer.

What Will Be Accepted?

Typical documents like PDFs and images (e.g., JPEG, PNG) are supported. Other attachments will be skipped – the rest of the email can still arrive.

Address Leaked or Shared?

Under Generate New Address, you will immediately get a new one. The old one will be invalid from then on.

Turn Off Again

With Deactivate, you stop receiving. Your previous address will no longer work.

Security & Privacy

• Processing and storage in Switzerland: Your data remains in Switzerland and is processed securely.
• Encryption: The data is encrypted just like a normal upload in the app.
• Random Code: The personal address is a random code and not guessable.
• Control: You maintain control: authorize senders, rotate addresses, or deactivate the feature.
• No online login required: You do not need to be online or logged in for a forwarded email to be processed. The filing happens server-side – you can simply view the result later in your mailbox.

Frequently Asked Questions

Why Isn’t My Email Arriving?

Check:

• Did you send to the exact address from the profile?
• Is the email coming from your account email or an authorized sender?
• Is the email upload still active (not deactivated / old address after rotation)?

Do I Have to Be Logged In for Every Email?

No. You only need to be logged in to activate and view the documents.

Does This Replace the Normal Upload?

No. It is an additional way – practical for everything that comes via email anyway.

Can I Share the Address Publicly?

Better not. Treat it like a private mailbox. When in doubt: generate a new address.

Summary

• Profile → Preferences → Activate Email Upload
• Copy address
• Send test email from your account email
• Documents appear in the mailbox – encrypted and ready for analysis

This way, the next attachment in your inbox becomes a neatly filed document in ELVIDA with a click on Forward.